Sign up for freshdesk today. Have to force a hard refresh of the . If the ticket is then replied to . I wonder what in freshdesk differs between choosing resolved or closed. The newest response has been loaded on the view.
No response from the customer, the agent can close the ticket and it will not be .
To the agent sending the email and it will be created with 'closed' status. These display as new in the ticket list until a reply is sent to the. At the moment, when merging a ticket, freshdesk adds the response as a private. Have to force a hard refresh of the . Hi guys, i would like to create an automation that if customer response. Comments to this discussion are now closed! No response from the customer, the agent can close the ticket and it will not be . Could the merged response actually merge the ticket and add the response . Of course these are desperate measures and not even close to a real solution. I wonder what in freshdesk differs between choosing resolved or closed. However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk. It will be great to open a new one and keep the previews closed as it is. The newest response has been loaded on the view.
However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk. Hi guys, i would like to create an automation that if customer response. Could the merged response actually merge the ticket and add the response . These display as new in the ticket list until a reply is sent to the. Comments to this discussion are now closed!
Have to force a hard refresh of the .
Sign up for freshdesk today. No response from the customer, the agent can close the ticket and it will not be . If the ticket is then replied to . Of course these are desperate measures and not even close to a real solution. Sign up for freshdesk today. To the agent sending the email and it will be created with 'closed' status. It will be great to open a new one and keep the previews closed as it is. At the moment, when merging a ticket, freshdesk adds the response as a private. The ticket remains in a resolved status and after 2 weeks with no reply the ticket is automatically changed to closed status. Comments to this discussion are now closed! However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk. Could the merged response actually merge the ticket and add the response . Comments to this discussion are now closed!
At the moment, when merging a ticket, freshdesk adds the response as a private. The newest response has been loaded on the view. I wonder what in freshdesk differs between choosing resolved or closed. Comments to this discussion are now closed! Sign up for freshdesk today.
Sign up for freshdesk today.
At the moment, when merging a ticket, freshdesk adds the response as a private. Have to force a hard refresh of the . However, our customers are not notified about the change in sla or office hours when sending an email to the email address that gets picked up by freshdesk. Comments to this discussion are now closed! To the agent sending the email and it will be created with 'closed' status. Hi guys, i would like to create an automation that if customer response. Of course these are desperate measures and not even close to a real solution. Sign up for freshdesk today. I wonder what in freshdesk differs between choosing resolved or closed. These display as new in the ticket list until a reply is sent to the. No response from the customer, the agent can close the ticket and it will not be . If the ticket is then replied to . Sign up for freshdesk today.
Freshdesk Responded Versus Closed - : Of course these are desperate measures and not even close to a real solution.. Comments to this discussion are now closed! If the ticket is then replied to . Hi guys, i would like to create an automation that if customer response. At the moment, when merging a ticket, freshdesk adds the response as a private. No response from the customer, the agent can close the ticket and it will not be .